Residences Services Coordinator (Wolfon House)

About us:

King’s Residences is responsible for the management of over 5600 bedspaces with a strategy to increase the portfolio over the next few years whilst also looking to diversify our offering.   We are being looked to support the colleges continuing efforts to recruit our students on different academic journeys and be able to provide models which is in alignment with their offering.  King’s Vision for 2029 is to make the world a better place.  King’s Residences will deliver that by providing a safe, professional, service-driven and inclusive residential community, where independent living stimulates non-academic learning for a better student experience and improved success at King’s beyond.

About the role:

The Residence Services Coordinator will play a vital role in delivering a world class service to residents, short-term guests, summer business clients, and external partners. Your responsibilities include maintaining exceptional hospitality standards, upholding the pristine condition of the reception and communal areas, and collaborating seamlessly with other residential functions to ensure a seamless and continuous service delivery. We're seeking a candidate who can work independently, take initiative, and foster effective teamwork to enhance the overall resident experience. The Residence Services Coordinator must be dedicated to providing a professional and efficient service withing King’s College

This is a part time post 21 Hours per week, and you will be offered on a fixed term to 31 August 2025

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

A- Levels or equivalent.

Excellent command of the English language.

Excellent written and oral communication skills.

Basic, but accurate typing skills.

Strong IT skills with working experience in Outlook, Word, and Excel.

Desirable criteria

Experience in customer service training or relevant experience

Experience in Property and building management admin

Management of 3rd party staff

Knowledge of foreign languages

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

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