Senior Business Operations Officer

About us

The Faculty of Arts & Humanities is distinctive in representing academic excellence across a diverse range of disciplines, from longer established disciplines such as Philosophy, Classics, and English, to more recently established fields including Digital Humanities and Film. Located in the heart of London, the Faculty enjoys close ties with globally significant cultural institutions such as the British Museum, Shakespeare’s Globe, and the National Portrait Gallery.

About the role

This post is an opportunity to build your career in business, operations and financial administration in a small friendly team within a London Russell Group University.   

The Senior Business Operations Officer will work within the Arts & Humanities Faculty Office Team. The postholder will proactively complete administrative tasks across two of our institutes and five faculty research centres to include processing financial tasks, supporting the operations of each institute and centre, and managing shared Faculty inboxes for the institutes and the centres. The post holder will work with a range of faculty staff to successfully execute their tasks and will report directly to the Digital Futures Institute Manager.

The successful candidate will have excellent communication skills, be proactive and well organised, and enjoy working as part of a busy and friendly team. They will have experience of delivering excellent customer service, working well in a fast-paced environment, building relationships with key stakeholders and have a working knowledge of Microsoft Office applications and IT systems.

The Faculty actively supports the development of a respectful, positive and supportive culture, which sustains excellence and fosters growth, both for individuals and for the Faculty's professional services as a whole. We are committed to supporting our staff in a range of ways from considering flexible working and job share arrangements, to facilitating and encouraging continuing professional development activities.

This is a full time (35 Hours per week) post, and you will be offered an indefinite contract.

About the role

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Experience of working in a business operations role, or similar, and managing a wide variety of tasks simultaneously.
2. Excellent oral and written communication skills.
3. Significant experience of managing time effectively, working flexibly and prioritising workload, including responding positively to changing priorities.
4. Experience of contributing to a culture of continuous improvement.
5. Excellent administration and organisational skills with a high degree of attention to detail, including proficient IT skills (including databases, Excel, Word and PowerPoint)
6. Experience of processing high volume enquiries
7. Experience of proactive problem solving
8. Experience of servicing committee meetings.

Desirable criteria

1. Knowledge of e-procurement systems and/or financial processing

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

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