Head of Student Registry

Job description:

Are you an experienced leader passionate about enhancing the student experience? Do you thrive in a complex and evolving environment, driving innovation and developing collaborative teams? The University of Sheffield, a Russell Group institution renowned for its research, teaching excellence, and vibrant student community, is seeking an exceptional and experienced leader to become our next Head of Student Registry.

As Head of Student Registry, you will be responsible for operational management of the teams across the student lifecycle; registration, fees and funding, exams, results and much more. You will shape the future of student administration and ensure a seamless journey for our diverse student body.

This pivotal role requires a strong operational manager with a proven track record of delivering transformative change and fostering a culture of excellence. The role's primary aim is to ensure the smooth, efficient, and compliant operation of all student administration services.  Key duties include developing and implementing the Student Registry's strategic vision, overseeing day-to-day operations, ensuring data quality and compliance, leading and developing a high-performing team, and managing key stakeholder relationships. Anticipated outcomes include enhanced student satisfaction, streamlined processes, improved data integrity, and a highly motivated and effective team. The post holder will also drive continuous improvement through data analysis and the implementation of best practices, contributing directly to the University's strategic objectives.

This role offers the chance to lead a large and impactful team within a prestigious Russell Group university. The successful candidate will have a direct impact on the student experience and contribute to the University's overall success. 

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

We are committed to exploring flexible working opportunities which benefit the individual and University. 

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

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