Quality Assurance Officer

Full time (35 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home 

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website. 

A fantastic opportunity has arisen to join our small but busy Academic Quality Unit (AQU) team. As the Quality Assurance Officer, you will have the opportunity to be involved with the validation of new programmes and apprenticeship approval events, working closely with Professional Statutory and Regulatory Bodies. Collaborating with the rest of the team, you will assist in the maintenance of our Higher Education academic infrastructure which will include auditing, as well as drafting and reviewing relevant policies and regulations. This is a brilliant opportunity to continue developing your knowledge and expertise in Quality Assurance, contributing to a consistently outstanding student experience at UCEM. 

Your accountabilities and responsibilities include: 

• Provide administrative management for validation, periodic review and re-validation events for programmes of study leading to UCEM awards and to awards of validating partners
• Oversee the module and programme amendment process to ensure that accurate records are held
• Assist with the maintenance of UCEM’s Higher Education academic infrastructure including undertaking audits, as well as reviewing and drafting policies, procedures, regulations, and guidance documents
• Provide guidance to other departments on the preparation of reports and documentation associated with validation and accreditation requirements 

Our main requirements: 

• Experience working in a similar role
• Strong understanding of quality and adherence to standards; compliance focused, systematic and logical
• Ability to interact, communicate and build relationships with people; a personable approach
• Understanding of student support issues
• Skilled in the use of IT systems, particularly Microsoft Outlook, Word, Excel, Teams 

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us. 

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits. 

For the full job specification and contact details: https://www.ucem.ac.uk/current-vacancies/ 

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to recruitment@ucem.ac.uk, via the 'Apply' button above, by no later than Thursday 20 March 2025 at noon. 

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

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