Quality Assurance Administrator

Full time (35 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

A fantastic opportunity has arisen for an enthusiastic individual to join our small but busy Academic Quality Unit (AQU) team. As the Quality Assurance Administrator, you will support the team with planning for key events and provide administrative support for our quality assurance and enhancement procedures, ensuring that UCEM holds accurate programme documentation. You will have the opportunity to support with validation and apprenticeship approval, periodic review and re-validation, annual monitoring and programme amendment, supporting the Director of Academic Quality and Quality Assurance Officer as and when required. This is a great opportunity for anyone looking to enter Higher Education administration.

Your accountabilities and responsibilities include:

• Support Programme Leaders to engage in Programme Review and to complete Programme Enhancement Plans
• Plan key quality events including external quality audit, validation, periodic review, re-validation and quality training events
• Assist in the compilation of the annual reports required by PSRBs and other regulatory bodies
• In the Student Case Work Officer’s absence, act as UCEM Complaints and Appeals Officer

Our main requirements:

• GCSE Maths and English Language Grade C or 4 or above
• Experience in a similar role within an office environment
• Accurate and strong attention to detail
• Ability to interact, communicate and build relationships with people; a personable approach
• Strong planning, co-ordination and organisational skills and the ability to work to and meet deadlines; methodical and logical

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details: https://www.ucem.ac.uk/current-vacancies/

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to recruitment@ucem.ac.uk (via the ‘Apply’ button above) by no later than Wednesday 19 March 2025 at noon.

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.

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