Learning Technologist

This is an exciting entry-level opportunity within the Digital Learning Team supporting a key digital and educational project at the University of Southampton. As a Learning Technologist, you will use your strong customer service skills and problem solving abilities to provide front-line support and guidance to academic and professional staff during a key point in the Blackboard Ultra Migration project.

About the Role

This is a key role in a high-impact project at the University of Southampton. As a Learning Technologist, you will offer front-line support to academic and professional colleagues to ensure the effective and timely migration of teaching and learning content from Blackboard Classic to Blackboard Ultra.

Working closely with Applications Specialists and Learning Designers, you will recommend good practice based on established pedagogic benchmarks, technical workflows, and WCAG 2.2 accessibility standards, to advocate for a more consistent and accessible student experience through 1-2-1 support and group training sessions.

Your ability to recognise good practice, diagnose common technical issues, and support a diverse range of stakeholders will benefit the Blackboard Ultra project and the Digital Learning team as you develop technical and pedagogic skills to support your own continued professional development.

What you’ll do 

• Deliver comprehensive, effective, and efficient support and guidance to individuals and groups in the areas of learning technologies, digital accessibility, and iterative improvement applied to teaching and digital capability.    
• Support the development of online content, learning materials and guides for use in a wide range of teaching contexts taking account of good practice recommendations and varied learner needs.
• Engage with wider teams to ensure standards and established workflows are understood and applied consistently through training and guidance.  
• Provide advice and guidance to colleagues in day-to-day activities to maintain operational effectiveness.

What you’ll bring 

• Experience of supporting digital education technologies or a Virtual Learning Environment.
• Awareness of technical issues relating to digital accessibility.
• The ability to present established workflows and processes to a wide and potentially non-technical audience.
• An understanding of the challenges facing academics delivering online teaching in Higher Education.

The University of Southampton is a research-driven institution, home to some of the world’s leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the University’s IT support service whose 230+ staff support the delivery of the University’s research and education activities as well as the usual business operations. We would love you to join us and help change the world for the better.

The University of Southampton promotes a healthy work life balance with generous holiday allowance (20+ days), defined benefit pension, flexi-time and flexible working, generous parental leave and childcare provision. For more information on our benefits, please visit our human resources pages.

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