Global Mobility Officer (Incoming Student Support)

About us 

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world.

The Global Mobility Office is a student-facing and external-facing professional services team of eleven. This is an opportunity to join a small, close, centralised professional services team providing inbound and outbound study and work abroad lifecycle support and reporting, mobility partnership agreement negotiation and management, and administration of Erasmus, Turing and the Staff International Exchange Programme, in pursuance of the university’s Education and International strategies.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. 

About the role

The Global Mobility Officer (Incoming Student Support) works with the Global Mobility Senior Officer (Incoming Students Co-ordinator) and a second Global Mobility Officer (Incoming Student Support) to manage King’s incoming Study Abroad programmes, facilitating students studying at universities overseas to spend a period at King’s. The role combines programme administration, student support and international relationship liaison.

The Global Mobility Officer (Incoming Student Support) has operational responsibility for a set of tasks and processes within the Global Mobility Office’s wider remit. They work within and across multiple teams at the university, engaging with a wide range of colleagues, and they contribute to activities which positively impact the student experience. This includes supporting module collation and allocation for hundreds of Study Abroad students spending a semester or year at King’s and leading on inbound exchange research student administration throughout the year.

This is an exciting opportunity for candidates looking to work in a small, close, centralised professional services team that is both student- and external-facing and who wish to develop and utilise their skills and expertise in student mobility programme co-ordination, cross-functional working, international relations and student support.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in customer-facing or administrative service roles, work with external partner organisations, with students or across national boundaries. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
• Excellent administrative skills with a good working knowledge of Microsoft Office including Outlook, Word, Excel and Teams  
• Good English language and communication skills in all media  
• Strong eye for detail and ways to ensure process accuracy 
• Ability to work under pressure and manage challenging deadlines 
• Ability to work with others to support both individual and team aims and to overcome challenges 
• Understanding of the need for sensitivity and confidentiality as well as when and how to escalate sensitive cases 

Desirable criteria

• Ability to demonstrate a meaningful commitment to Diversity & Inclusion practices  
• Experience of using SITS:Vision 
• Experience of presenting / public speaking 
• Experience of study abroad programme administration

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