Senior Officer Research and Enterprise Systems

Location: Wolverhampton Campus

As Senior Officer Research and Enterprise Systems, you will be responsible for ensuring the university’s research and enterprise (R&E) systems meet the requirements of both the university and R&E funders and regulators, maintaining the systems, scheduling upgrades and patches with minimal disruption as well as training and supporting users.

You will ensure all R&E systems contracts are managed effectively and procurement processes are managed in a timely fashion, ensuring no gaps in provision and act as primary contact with system suppliers, maintaining positive and productive relationships for university benefit.

You will develop and maintain an excellent working and technical knowledge of all R&E systems, as well as monitoring the external market to appreciate new systems and developments, writing business cases for new systems or developments as required and project managing the implementation of any new R&E systems.

We are looking for someone with a high level of emotional intelligence who has the ability to develop strong working relationships with staff at all levels across the University to ensure quality service delivery, demonstrating political awareness, diplomacy and tact. You will need demonstrable experience working in a range of IT development/ support roles; experience delivering complex organisational process change projects – particularly those with a technology element, the ability to explain and deliver training on complex ICT issues in an understandable manner and experience of writing policy, procedures, or guidance in relation to ICT systems. You will need to have experience of effectively managing ICT systems suppliers and of producing information reports based on data for a range of internal and external audiences.

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.

Documents: Job Description Senior Officer

Closing date: 02/04/25

Advert information