Customer Services Senior Library Assistant x2 (109287-0225)

We are seeking to appoint Senior Library Assistants in the Customer Services team at the University of Warwick. This is a unique opportunity to join at a pivotal moment for the Library following the transformation of our services and the launch of a new strategy. The role includes line management of Library Assistants, whilst supporting the operational delivery and development of excellent frontline customer services,

Please see below the available shift patterns:

Post 1 (0.5 FTE) Mon 08:00 to 14:45, Sat and Sun 08:00 to 14:30

Post 2 (0.5 FTE) Mon 13:15 to 20:00, Tues and Sun 13:30pm to 20:00.

This also applies to those weeks which include bank holidays and statutory/customary days, where you will be rostered to work as required.

About You  

We are looking for outstanding candidates to join our Customer Services team. The successful candidates will possess excellent interpersonal, organisation and motivational skills and demonstrable experience of delivering outstanding customer service. You will have a strong team work skills and the ability to effectively motivate teams and individuals.

For further information regarding the skills required for this role please see the personal specification section of the attached job description.

CLOSING DATE: Wednesday 12th March 2025 at 11.55pm

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

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