Operations Manager

Location: South Kensington – Hybrid

About the role:

Join Imperial College’s Faculty of Medicine as Operations Manager to lead and manage the Digital Education Office's (DEO) operations and projects. Working with the Head of the DEO, Academic Lead for Digital Education and Head of Business Development, you will play a pivotal role in delivering the Faculty’s Digital Education Strategy, overseeing a dynamic team, and supporting innovative digital education initiatives. This position is ideal for someone who excels at designing and implementing processes and managing diverse projects and stakeholders in a dynamic environment.

What you would be doing:

As the Operations Manager for the Digital Education Office, you will lead and manage the day-to-day operations and delivery of projects within the unit. You will manage a team of project managers, oversee financial and HR administration, and maintain effective communication within the DEO and with external partners. You will work closely with key stakeholders to align DEO’s activities with the Faculty’s Digital Education Strategy through implementation of relevant processes and workflows, incl. the use of Airtable for tracking and reporting on activities. Your role will be pivotal in driving the DEO’s mission to enhance student and staff experience and innovate within digital education.

What we are looking for:

You will have relevant experience in project and/or operations management within higher education as well as knowledge of and/or keen interest in digital education. You will be able to work independently and show initiative to further optimise and consolidate DEO’s operations. You will be pro-active and self-motivated, with strong attention to detail and ability to communicate complex information clearly and succinctly. Your ability to handle diverse tasks and engage with multiple stakeholders will be crucial to your success in this dynamic and impactful position.

This varied role offers involvement in ambitious projects, stakeholder engagement, and the opportunity to shape processes and policies. Strong interpersonal skills, adaptability, and a talent for motivating teams are essential. If you’re a self-starter eager to contribute to our growth, we’d love to hear from you.

What we can offer you:

• The opportunity to work with a large team of digital education experts and other stakeholders on exciting educational projects.
• Further development of your leadership and management skills by line managing a small team and leading on initiatives.
• The opportunity to pursue your professional interests whilst shaping the role to achieve the DEO’s objectives.
• Continuing your career at a world-leading institution and being part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further Information

This is a fixed-term (12 months), full-time contract, covering for the postholder who is undertaking a secondment.

If you require any further details about the role, please contact:

Agata Sadza – a.sadza@imperial.ac.uk

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