Counselling Manager

About the Role

The Counselling Manager at Queen Mary University of London plays a key leadership role in managing the operational delivery of the counselling team within the Advice and Counselling Service. The role involves line management of senior counsellors, overseeing service quality and clinical risk, contributing to strategic planning, and ensuring professional standards. The Counselling Manager also carries a reduced caseload of individual counselling clients and collaborates with other university services and external providers to support student wellbeing. Additionally, they deputise for the Co-Head of Advice and Counselling Service when necessary and contribute to broader student support initiatives across the university.

About You

We are seeking a Counselling Manager to lead our team of psychodynamic and integrative counsellors and cognitive behavioural therapists. The successful candidate will have a postgraduate qualification in counselling or psychotherapy and have significant experience of working in and managing a busy team in an educational setting.

About the Department

The Advice and Counselling Service is a multidisciplinary student support service offering counselling and psychological support, mental health and wellbeing support, psychiatry clinics, sexual assault and harassment advice. In addition, welfare, money advice and immigration advice are provided by the welfare advice team. The service is one of the constituent departments in the Student Experience Directorate.

The Advice and Counselling Service currently employs 42 staff equating to approximately 36.7 FTE, plus a small number of counselling trainees.

The Service comprises of five staff teams: the counselling team, the mental health team, the advice team, the sexual assault and harassment advice team and our shared frontline services team.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Advert information