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Casework Administrator

University of Exeter - University Corporate Services

Location: Exeter
Salary: The starting salary will be from £27,344 on Grade D, depending on qualifications and experience.
Hours: Full Time
Contract Type: Permanent, Fixed-Term/Contract
Placed On: 13th February 2025
Closes: 26th February 2025
Job Ref: S78846

University Corporate Services 

This full-time role is available in the Faculty Cases team within the University Corporate Services. 

Summary of the role 

The Faculty Cases team provides an ‘end to end’ service for the management of student cases through close joint working with our Education and Academic Services directorate and or Faculties and Academic Departments, and a strong partnership with our legal team.  

Faculty Cases support the University’s corporate and Faculty strategies in delivering internationally excellent education by ensuring fair, transparent and legally sound processes for the management of student cases (academic appeals, academic misconduct, complaints and fitness to practice) that are applied consistently across the University and meet the expectations of regulators and the Office of the Independent Adjudicator (OIA). The team provides expert advice, training and policy development to assure the University of compliance with the requirements of regulatory bodies and relevant law, specifically the Consumer Rights and Equality Acts. 

This post requires candidates with a high level of initiative, the ability to synthesise information and reach reasoned decisions on the evidence available and work effectively with a wide variety of colleagues from across the University. 

Please ensure you read the Job Description and Person Specification for full details of this role. 

The University of Exeter  

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.  

Our Equality, Diversity and Inclusion Commitment 

We are committed to ensuring reasonable adjustments are available for interviews and workplaces. 

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.   

Benefits  

We offer some fantastic benefits including:

  • 39 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information 

Please contact Lewis Gerry, L.Gerry@exeter.ac.uk 

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