Student Engagement Officer

Are you passionate about supporting student success? Join Birkbeck, University of London as a Student Engagement Officer this year.

Birkbeck is renowned for its commitment to providing flexible and accessible education, and we are looking for a dedicated individual to join the Faculty of Science and help our students thrive.

As a Student Engagement Officer, you will:

• Support students, and the University, with compliance requirements through attendance monitoring and audits for students on visas and in receipt of funding
• Identify students needing support to engage with their studies, and assist students in accessing college services
• Collaborate with teaching staff and personal tutors to support student engagement
• Enhance student induction and transition processes
• Support student-led peer mentoring and buddying initiatives
• Maintain records of student interactions in line with college policies, and use data to analyse student needs and suggest improvements.

To be successful as a Student Engagement Officer, you should have:

• Understanding of diverse student needs, student support services and current higher education trends
• Excellent IT skills, particularly in Microsoft Office and Moodle (or another virtual learning environment)
• Strong organisational skills and ability to prioritise work
• Commitment to customer service and quality improvement.

If you have experience as a Student Support Officer, Student Services Coordinator, Academic Advisor, Student Welfare Officer, or a Programme Administrator, this role could be a great fit for you.

If this sounds like the role for you - join us as a leading London University with a unique mission for widening participation.

Salary and benefits:

£34,346 rising to £38,443 per annum. Grade 5 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Birkbeck offers:

• a competitive salary and pension scheme
• 31 days paid leave
• flexible and hybrid working arrangements with 2 days on site
• generous benefits & training and development
• central location in Bloomsbury, Euston, London.

Contract:

Open-ended, permanent contract. Full-time (35 hours a week). Hybrid and flexibility offered with the requirement to attend meetings or training on site two days a week. Please submit an application form for consideration. Closing date: Sunday 1 March 2025. Interview date: Wednesday 12 March 2025.

Enquiries:

If you would like to know more about the role, please click on apply below or contact Zoe Woodroffe, Teaching and Collaborations Manager, at z.woodroffe@bbk.ac.uk.

If you have difficulty using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

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