Digital Channels Officer (fixed-term)

Location: UK Other

Salary: £29,329 to £35,943 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.

The Campaign and Alumni Relations Office (CARO) engages our global community of more than 340,000 alumni, in almost 200 countries, so that they continue to thrive. We offer opportunities for alumni, friends and supporters to stay in touch with the university and encourage them to give donations and volunteer their time to support students from a wide range of backgrounds and to contribute to research that changes the world.

We are seeking a talented and driven Digital Channels Officer to help deliver outstanding digital content and campaigns that engage our alumni, donors, and supporters. This role will focus on delivering high-quality, impactful communications across email, social media, and web platforms, ensuring our messages resonate with diverse audiences and align with our ambitious campaign objectives.

CARO fosters a welcoming and inclusive environment, reflecting the diversity of the university’s global community. We know that varied perspectives and lived experiences enrich our work, and we welcome applications from all backgrounds.

The role

You will play a vital role in creating and managing digital content for key campaigns such as Giving Day, Graduation, and alumni surveys. Working collaboratively with the Communication Managers and other teams within CARO, you will develop tailored digital assets, craft engaging email communications, and analyse campaign performance to drive continuous improvements.

Your responsibilities will include:

• Developing and managing pre-planned social media assets and content to support campaigns.
• Creating targeted email communications using Dot Digital, ensuring optimal deliverability and readability.
• Updating website content through the Contensis CMS platform to support campaign messages.
• Analysing digital channel performance and sharing insights to improve processes.

About you

You will bring:

• Strong experience in creating and managing digital content across multiple platforms.
• A creative eye for impactful storytelling, with excellent writing and editing skills.
• Practical experience using a camera to capture high-quality images and video content for campaigns and social media.
• A data-driven approach, with the ability to evaluate campaign performance and adapt strategies.
• Exceptional organisational skills and the ability to manage multiple projects effectively. 

What we offer

• A flexible working model, blending time in shared workspaces on our award-winning Nottingham campuses with remote working.
• Generous holiday entitlement of 27 days (or pro rata) plus standard bank holidays and five university closure days including closure between Christmas and New Year.
• We are committed to staff development through the provision of training, continued support, and career progression opportunities
• As a university employee, you will have access to a range of benefits and rewards, including fitness and health facilities, staff discounts, travel schemes and many more.

This role is offered on a 12-month fixed term contract. Your working hours will be 36.25 hours per week. If you are interested in part-time work (minimum 21 hours), we encourage you to apply. Please specify your preferred hours in your application. We may also consider job share arrangements.

Please contact Alan Kennedy (alan.kennedy@nottingham.ac.uk) if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

Closing Date: Tuesday 25 February 2025

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