Postgraduate Services Coordinator (110022-0225)

About the Role

For informal queries, please email Michelle Castledine (Operations Manager) at michelle.castledine@warwick.ac.uk.

The WBS Masters team are looking for someone to provide a first-class front-line administration service to our students, professional services staff and faculty to cover a maternity leave.

In this busy and varied role, you will act as the first point of contact for the WBS Postgraduate campus-based students, and a range of enquirers and stakeholders from across the WBS and the University community.

You will be involved in the organisation of extra-curricular activities which helps enhance the student experience.

You will also be responsible for providing consistent and high-quality administrative support for the masters’ portfolio professional services team (c. 60 headcount).

Working hours are 09:00 to 17:00 Monday to Thursday and 09:00 to 16:00 on Fridays.

Some flexibility in working hours may be required on rare occasions (with advance notice).

The role is a student facing post and, therefore, is not eligible for hybrid working arrangements.

About You
You will have experience of delivering excellent customer service through effective team working, preferable in a HE environment. Evidence of well-developed administration skills and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and attention to detail.

You will be at ease working in a changing environment, being able to demonstrate flexibility to be involved in a number of operational support activities at a time.

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

CLOSING DATE: Sunday 23 February 2025 at 11.55pm.

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