Timetabling Officer

FTE: 1 FTE (Working 37 hours per week)

Salary: UH6 £32,296 pa with a potential to progress to £37,999 pa by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: De Havilland Campus, Hatfield 

We are looking to recruit a Timetabling Officer with strong communication and team working skills, a dedication to providing outstanding customer service and proficient IT abilities. In this role, you will play a crucial part in the delivery of timetabling services in the University, contributing significantly to enhancing both the student and staff experience. 

Main duties and responsibilities

As a Timetabling Officer with our Teaching Accommodation Service, your primary focus will be on managing and coordinating timetabling processes. This involves ensuring the implementation of agreed timetabling principles, establishing productive relationships with key contacts, and delivering timely and accurate timetables for students and staff. 

You will participate in the review of business processes, producing valuable data and reports to inform decision making. Your role will involve promoting good practice, aligning with the university's strategic plan, and ensuring cost-effective resource utilisation.

Skills and experience required

Good organisational skills are essential for successfully coordinating various parts of the timetabling process. This includes the ability to prioritise tasks, working independently as well as part of a team, and being solution focused.

Good communication skills are crucial for establishing and maintaining positive relationships with key stakeholders. Collaborating seamlessly with colleagues and providing clear guidance to users in the form of training, user guides, and support is integral to the role.

Technical proficiency in utilising various databases and systems is a key requirement. The Timetabling Officer should be adept at efficiently navigating systems (training on University systems will be provided) to ensure an end-to-end timetabling process and effective venue accommodation allocation. Additionally, analytical skills are essential for monitoring data, conducting analyses, and producing reports to contribute to the continuous improvement of business processes.

Flexibility and adaptability to team requirements are valuable attributes, given the varied demands of the role, especially during peak periods, such as the start of the academic year. Overall, a keen attention to detail, problem-solving capabilities, and a commitment to maintaining high service standards contribute to success in this integral role within the Teaching Accommodation Service.

Qualifications required

Hold a minimum of a degree (or equivalent qualification), or significant proven experience.

As part of our selection process, candidates will be asked to participate in a short exercise in addition to the interview. The exercise will last approximately 15 to 20 minutes.

Please view the job description and person specification for a full list of the duties and essential criteria. Please ensure that you provide enough detail on the application form to demonstrate how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Sarah Moir-Gilgallon, Timetabling Team Leader, s.moir@herts.ac.uk

Closing Date: 23 February 2025

Interview Date: Week commencing the 10 March 2025

Apply online via the above ‘Apply’ button.

Advert information