Head of Contracts and Commercial

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

This is a strategic leadership role within the Department of Estates, Environment and Facilities (DEE&F), responsible for driving commercial strategy, managing high-value contracts, and developing key customer relationships. This role will oversee all commercial activities, ensuring alignment with organisational objectives and compliance with regulations. The Head of Contracts and Commercial will work across the City St Georges University estate which comprises of three main campuses; Clerkenwell, Moorgate and Tooting.

This is a hybrid role with the expectation that the post holder spends at least 3 days on campus.

Responsibilities

An experienced facilities, service or property manager, you will have extensive experience of both insourced and outsourced services in large organisations. In this role you will provide commercial, contractual and technical interpretation on contract terms and conditions as the commercial lead for new and existing contracts, acting as the contract expert you will also provide advice to all staff requiring detailed contract management knowledge. You will oversee and lead negotiations of complex, high-value contracts with key University stakeholders including suppliers.

You will be responsible for Supplier Relationship and Contract Oversight of 5 high-value outsourced contracts with a combined value of £15.3m p/a. with a focus on maintaining and improving the cost-effectiveness and performance of key suppliers.

Person Specification

You will have previous experience of working in a challenging stakeholder environment; managing commercial and contractual elements of a contract change pipeline including scope definition, pricing strategy, risk evaluation and allocation, managing queries and disputes in the delivery phase.

In addition, extensive experience of in-life contract management and contract compliance is required along with proven ability to lead a technical and legal review of underperforming contracts working with external advisors and lawyers.

You will adept at developing Contract Management Plans trackers and catalogues and be comfortable with correcting underperforming contracts and developing contract management improvement plans.

Additional Information

Closing date: 23rd February 2025 at 11:59pm.

Interview dates: 5th to 7th March 2025.

The selection process will involve an interview, exercise and presentation. Further details will be confirmed at the interview stage.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

Regardless of where colleagues are working, City St George’s, University of London’s premises will be their primary and contractual place of work.

The University of business, practice and the professions.

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