Degree Apprenticeship Operational Support Manager

Exeter Innovation - Degree Apprenticeships

This new full-time post is available from 3rd March 2025 on a permanent basis. 

This role offers the opportunity for hybrid working – some time on campus and some from home.  

Summary of the role 

The post sits within the Degree Apprenticeships service to ensure compliance with funding requirements and identifying and working with the department to implement changes in response to internal and external drivers. As the scale of the apprenticeship provision increases, the post will implement innovative approaches to providing a high level of service to all stakeholders, utilising University and apprenticeship specific software solutions. Successful change management in a highly regulated environment is key and relies on a deep understanding of the context and our stakeholders.   

The main purpose of this role is to provide leadership and education partnership advice and support for key academic staff for the delivery of Degree Apprenticeship priorities.  

Lead and have responsibility for monitoring service standards, ensuring continuous improvement to policies and practices, and the development and implementation of high quality support for students, academic staff and fellow professional services staff in the full range of student experience and teaching delivery from the point of registration through to graduation, including underpinning systems support.  

Please ensure you read the Job Description and Person Specification for full details of this role. 

The University of Exeter  

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.  

Our Equality, Diversity and Inclusion Commitment 

We are committed to ensuring reasonable adjustments are available for interviews and workplaces. 

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.   

Benefits  

We offer some fantastic benefits including: 

• 41 days leave per year 
• options for flexible working  
• numerous discounts at leading retailers 
• onsite gyms on all of our campus’ and a cycle to work scheme 
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy 
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England 

Further information 

Please contact Dan Hallam, Head of Apprenticeships. D.Hallam@exeter.ac.uk  

The closing date for applications is 12 February 2025. Interviews are expected to take place on 21 February.

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