Admissions and Applicant Relations Assistant

The role 

University of the Arts London is looking for two Admissions and Applicant Relations Assistants to join the team on a full-time, fixed-term basis for 12 months. We have two roles available, working across all applicant groups, including Pre-degree, Undergraduate and Postgraduate Taught courses for home and international.

You will be a part of the University’s Admissions and Applicant Relations Services and will be based at High Holborn, but you may be required to work across the Service at different sites or work from home. From October to May, you will work primarily in the Admissions service to support a number of standard administrative processes in support of the wider admissions team.

From June to September, you will work primarily in Applicant Relations to support the team in managing applicant enquiries.

You will be expected to contribute to the overall effective service delivery by providing information and support to ensure a high-quality admissions service is delivered to prospective students and academic decision makers, in accordance with agreed standards.

About you

You will bring to the role significant administrative experience in a busy office environment, making use of databases and Microsoft Office applications.

You are highly organised and a skilled problem solver, with plenty of initiative and creativity, with an eye for detail. Crucially, you are a naturally collaborative, supportive and customer-focused individual, with strong communication skills both in person and in writing.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

For further details and to apply please click the apply button.

Closing date: 5th February 2025, 23:55.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

If you have any queries about this role or need any reasonable adjustments for your application, please contact the Resourcing team via email at PSOstaffrecruitment@arts.ac.uk

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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