Quality Assurance & Enhancement Officer

The opportunity

University of the Arts London (UAL) is looking for two Quality Assurance & Enhancement (QAE) Officers to join our QAE team on a permanent and fixed-term basis.

UAL Awarding Body is an awarding organisation specialising in qualifications within the performing and creative arts. As a leading provider of further education (FE) pre-degree qualifications, UAL Awarding Body is growing to meet the increasing demand for its regulated qualifications that inspire transformative education for young people.  

The Quality Assurance & Enhancement (QAE) Officer is responsible for developing, managing and reviewing policies and processes that support the core business functions of the quality assurance team. They are responsible for implementing and maintaining effective quality assurance policies and processes to ensure that quality standards are consistently met. 

The QAE Officer will work supportively and collaboratively to proactively monitor processes to ensure that any quality concerns are promptly identified and resolved or escalated to the QAE Management team. They provide expert guidance and support stakeholders, ensure that policies and procedures are consistently applied and support activities to address any areas for improvement.

This role is an ideal opportunity to be part of a growing awarding organisation where the work is both stimulating and varied and makes a meaningful impact to the lives of young people and inspires educators who deliver our qualifications.   

About you

You are motivated, hardworking, highly organised and a skilled problem solver, who can work independently, with accuracy and attention to detail. You excel at analysing complex information and producing clear, evidence-based reports. 

A naturally meticulous investigator, you are capable of continually evaluating systems and processes to identify areas of concern and determining those which require improvement in line with regulatory requirements. You will also be able to negotiate solutions and confidently communicate with staff.

You will have experience of working in a quality function of an organisation, ideally an Awarding Body and knowledge of Ofqual, CCEA and Qualifications Wales.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures. 

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

For further details and to apply please click the apply button. 

Closing date: 3^rd February 2025, 23:55.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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