International Student Services Manager

Why Join De Montfort University (DMU)?

At DMU, we are proud to create a vibrant, supportive, and inclusive workplace where our staff can thrive both professionally and personally. With a sector-leading approach to hybrid working, generous annual leave, and a wide range of benefits—from extensive wellbeing support to exclusive lifestyle savings—we ensure a healthy work-life balance.

Join a university committed to driving positive change, recognised globally as a UN Sustainable Development Goals leader, and enjoy working on a stunning campus in the heart of Leicester. DMU is more than a workplace—it’s a community that values your growth, contributions, and wellbeing.

Faculty / Directorate

The Registry Services Directorate comprises responsibility for the administration of the student journey from registration to graduation, and consists of the following functions: student records, quality assurance, UKVI compliance, timetabling, student records, examinations, awards and graduations, and student casework.

Role

De Montfort University (DMU) is seeking an accomplished International Student Services Manager to lead our Immigration Compliance, Visa Advice, and International Student Support teams. This pivotal role is responsible for ensuring DMU meets its statutory obligations as a Student Visa sponsor while providing international students and their dependants with high-quality support throughout their academic journey.

In this role, you’ll lead strategy development for immigration compliance, maintain our Student Route sponsor license with the UK Visas and Immigration (UKVI), and serve as the university’s primary contact with UKVI, coordinating responses to audits and overseeing the university's reporting and compliance processes. Working closely with academic and support teams, you will drive consistency in policies and processes that impact student recruitment, admissions, enrolment, and engagement.

Key Responsibilities:

• Develop and lead DMU’s strategic approach to compliance with Student Route obligations, ensuring university policies meet statutory requirements.
• Oversee high-quality immigration advice and support services for international students, recent graduates, and their dependants, maintaining strong compliance while focusing on student experience.
• Act as the main point of contact with UKVI, coordinating audits and ensuring timely and accurate reporting, documentation, and correspondence.
• Lead the International Student Support team in delivering effective orientation, visa support, and student services, ensuring a seamless registration experience for international students.
• Keep updated on immigration legislation and guidelines, advising stakeholders on implications for recruitment and retention of international students.

Ideal Candidate

To thrive in this role, you will have significant experience in immigration compliance within the higher education sector and a deep understanding of UKVI Student Route requirements. Your proactive approach, combined with strong leadership and organisational skills, will ensure that DMU remains compliant while delivering an outstanding experience to our international student community. Experience managing cross-functional teams, providing training on compliance, and overseeing large-scale reporting and data management will be essential.

If you are a strategic, service-oriented leader with expertise in immigration compliance and a commitment to supporting international students, we encourage you to apply.

Closing date 02/02/2025 

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