Digital Development Manager (SITS)

Canterbury Christ Church is seeking a self-motivated, experienced SITS technical manager to lead and manage a mid-sized professional team within a cloud based Tribal SITS and associated technologies framework.

You will lead the SITS development and test teams (directly line managing two roles) to ensure delivery of the best quality design and optimised solutions based on requirements elicited from the business, prioritising resource and demand across project and operational activities.

This role has a key responsibility to build and maintain stakeholder relationships (especially Registry) within the University as well as with our software supplier Tribal.

This role is a ‘hands on’ technical role, with a hybrid working pattern.

We need someone who can:

• Show a proven technical background working with Tribal SITS in a direct people management or leadership role.
• Be responsible and accountable for the successful running of the day to day SITS technical operational service.
• Communicate effectively with technical and business stakeholders building, maintaining relations across the University especially with Registry, Admissions, Finance and IT functions.
• Co-ordinate and plan the workload of the development and test teams, working with the relevant parties to deliver high quality IT systems and applications in line with the portfolio of projects and agreed initiatives.
• Lead a SITS Service Technical Design Authority (TDA) to review and enable the best approach and best practise to be undertaken in Solution Design.
• Work with the Enterprise Architect to identify, interpret and translate SITS strategies to application design and development services.
• Provide specialist professional advice and leadership; keep up-to-date with developments in the Tribal SITS community and technical landscape.
• Manage the supplier relationship with Tribal SITS and other associated suppliers.
• Work with key stakeholders, project managers and BAs to assess and refine draft business and functional requirements and specification.
• Continually enhance system development and test standards, controls, technologies and delivery methods, to industry best practices.
• Provide clear management to ensure effective and efficient third level support services are provided to high professional standards in addition to excellent customer care.
• Be able to be ‘hands on’ technically.
• Be confident and positive, with a degree or professional qualification.
• Have a desire to add value, and to continually improve processes and the SITS Service.

If you have the skills and experience we are looking for, this is a great chance to develop your career in a professional environment that offers benefits.

Benefits of Working at CCCU
Canterbury Christ Church University is located in the world famous Cathedral city amongst stunning history and heritage. Canterbury is a thriving international destination, with many students and staff choosing to study and work here, making this historic, cosmopolitan city vibrant and culturally diverse.

Our staff enjoy competitive salaries and a great working environment with a number of benefits ranging from the occupational pension scheme to use of the University’s facilities including the library and fitness centre. We are strongly committed to equality and recognise the value of a diverse workforce.

We offer generous holiday entitlements plus eight bank and public holidays, as well as discretionary days over the Christmas period.

Flexible Working
We are committed to supporting flexible methods of working wherever possible. Campus attendance will vary on a day-to-day basis and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus, but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

How to apply
Closing date for applications: 17th of January 2025
Interviews are to be held: To be confirmed shortly after closing.

If you require further information regarding the post please feel free to contact Deborah Tydings, deborah.tydings@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ05410.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information
Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.
#yourCCCU.

Our university is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work.

Please ensure you include contact details of two employment referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

No agencies, thank you.