Receptionist

3 posts

We are looking for enthusiastic and reliable people with a passion for providing the highest levels of customer service to join our team in delivery of highly professional, efficient and customer centric reception services representative of a world class University.
 
These front of house roles will join our established Reception Services Team dealing with a wide range of customer enquiries fulfilling (and exceeding where possible) customer expectation, processing deliveries and mail, issuing equipment and keys, as well as other ‘Building Support’ duties such as opening and closing University buildings.
 
Hours of work will be based on a weekly shift pattern Monday – Friday scheduled in advance to provide reception cover from 8.00am - 6.00pm however flexibility will be required in order to provide cover for annual leave, absence and ad-hoc event / conference bookings. This will sometimes involve working additional or non-standard hours and may include weekends in order to fulfil service requirements.
 
Successful applicants will be offered the opportunity to enrol on a Level 2 Business Administration Workplace Apprenticeship prior to starting work with Cardiff University.
 
We currently have 3 part time, open-ended roles (2 x 25 hours a week and 1 x 20 hours).

Salary: £22,728 - £23,114 per annum, pro rata for hours worked (Grade 2).

IMPORTANT:  The Person Specification is split into 2 sections: essential and desirable. Please demonstrate clearly how you meet all of the essential criteria. Where possible you should give examples of how, when and where you have used your experience, knowledge, specific skills and abilities to match those required for this particular job role.
 
Please ensure that you communicate this fully by developing a supporting statement, listing ALL OF THE CRITERIA and commenting against each one as to how you meet them.
 
This will need to be completed before you begin your online application as you will be required to upload it. When uploading the supporting statement the document title needs to read “supporting statement” and should also detail the post reference number 19448BR.

Closing date: Friday, 10 January 2025

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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