Student Connect Programme Manager

This new full-time post is available from 1 February 2025 until 31 March 2027 on a fixed-term basis.

This role offers the opportunity for hybrid working – some time on campus and some from home. The role can be based on either our Exeter or Penryn campuses.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

Summary of the role
Exeter University’s Strategy 2030 sets out an ambitious plan ensure we continue to lead the Higher Education Sector in the delivery of our student experience and education. To do this we are looking to transform our service delivery to create a student-centric approach that harnesses lean process redesign, leading digital approaches and innovative redesign of our physical space.

We are looking for a high calibre senior business transformation programme manager with a proven track record of overseeing the holistic transformation of transactional services. They will lead our programme team covering all aspects from operating model design and implementation, digital enablement and physical space redesign. Reporting to the Director Enabling 2030 Strategy, this is a senior delivery role that will interact at senior levels across the university as well as at all levels within the Education community.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a gold rating in the Teaching Excellence Framework Award 2023, underpinned by gold ratings for Student Experience and Student Outcomes.

Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits
We offer some fantastic benefits including:

• 41 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campuses and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information
Before submitting an application, you may wish to discuss the post further by contacting Lisa Gledhill, L.K.Gledhill@exeter.ac.uk.

Interviews are expected to take place on 14 and 17 January and are expected to take place in-person on the Streatham Campus, Exeter.

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