Education Support Assistant

Education and Academic Services 

The University of Exeter is seeking a dedicated Education Support Assistant to join our dynamic Education Support team. 

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.  We would love you to join us on this journey! 

• Do you enjoy direct contact with people? 

• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? 

• Do you enjoy providing administrative support? 

• Are you fantastic at organising, communicating and making things run smoothly? 

• Do you want to work for an excellent employer with some fantastic career and training opportunities? 

If so, our Education Support Assistant role in Education and Academic Services could be for you. 

Want to get a better idea of what it is like to work at the University? Click here to find out from our current staff. 

Summary of the role  

As a key member of the Education Support team on the Penryn campus you will contribute to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as an administration and customer services professional. 

About You: 

We are looking for committed individuals with: 

• Strong desire to build a career in administration and customer services. 

• Experience working independently and as part of a team. 

• Excellent customer service skills. 

• Adaptability in a culture of change and growth. 

Please ensure you read the Job Description and Person Specification for full details of this role. 

The University of Exeter  

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes. 

Our Equality, Diversity and Inclusion Commitment 

We are committed to ensuring reasonable adjustments are available for interviews and workplaces. 

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.   

Benefits  

We offer some fantastic benefits including: 

• 39 days leave per year 

• options for flexible working  

• numerous discounts at leading retailers 

• onsite gyms on all of our campus’ and a cycle to work scheme 

• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy 

• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England  

Further information

For any informal queries please contact Nicky Cocksedge N.L.M.Cocksedge@exeter.ac.uk 

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