Programme Officer

About us

King’s College London is seeking candidates at all levels of experience with the drive & passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.

Located at Guy’s campus,  The Faculty of Dentistry, Oral & Craniofacial Sciences is seeking to recruit a Programme Officer who will support the running of our postgraduate taught programmes.

About the role

The Programme Officer provides support to students and academic staff as the first point of contact for queries. The role is responsible for essential work supporting the delivery and administration of our programmes by ensuring that student lifecycle activities run smoothly and that our students & staff experience our services in a seamless and effective manner. With support to develop a working knowledge of regulations and processes, the Programme Officer is a valued and trusted member of the team with a keen eye for accuracy and detail.

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract

About you

To be successful in this role, we are looking for candidates to have the following skills & experience:

Essential criteria

• Excellent written and oral communication skills including the ability to draft documents & correspondence.
• Strong numeracy skills and ability to analyse complex numerical data.
• Excellent organization and time management skills.
• Excellent working knowledge of Microsoft Office packages and the ability to work on new systems.
• Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy.
• Ability to work with a broad range of stakeholders in a professional and assured manner.
• Proactive with the ability to work independently as well as delivering within a team.
• Curious, customer service-oriented approach with a commitment to personal accountability & continuous improvement.

Desirable criteria

• Experience in the use of databases, student records systems (such as SITS) and website content management systems.
• Prior experience of working in a customer facing environment
• Experience of using virtual learning environments
• Previous experience of working in HE.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

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