Business Support Administrator

Location: University Park

Applications are invited for the post of Business Support Administrator within the Accommodation Services Department, part of the wider Student Living team at the University of Nottingham. In this role, you will report to the Business Support Manager and play a crucial part in ensuring smooth and efficient operations while delivering excellent service to students, staff, and stakeholders. 

As a Business Support Administrator, you will be responsible for providing essential administrative and operational support to the Accommodation Services Department. This position requires strong organisational skills, meticulous attention to detail, and the ability to handle multiple tasks simultaneously. You will be required to work the occasional weekend throughout the year, to support with open days, student arrivals and events.

Key responsibilities include:

• Administrative Support: Assisting in the day-to-day administrative tasks that are essential for the effective functioning of the Accommodation Department and the broader Student Living team. You will serve as a key point of contact for internal and external stakeholders, participate in meetings, and identify areas for process improvement. The role requires acting as the first point of contact across various platforms, including MS Teams, email, live chat, and face-to-face interactions.
• Finance and Purchasing Support: You will assist in the accurate and timely management of finance and purchasing processes, such as raising invoices, reconciling accounts, and collaborating with stakeholders to ensure financial accuracy and accountability.
• Compliance: You will play a vital role in ensuring adherence to relevant codes of practice and guidelines, participate in audits, and maintain accurate records and documentation.
• Customer Service: Acting as the first point of call for all applicants, students, parents, and external agencies, you will provide exemplary customer service to enhance the overall student experience.

This position offers an opportunity to be an integral part of a supportive team dedicated to improving the student living experience. If you have a passion for delivering outstanding service and thrive in a dynamic environment, we encourage you to apply.

Informal inquiries can be directed to Liz Havill, Business Support Manager, who can be reached at Elizabeth.Havill@nottingham.ac.uk. Please note that applications sent directly to this email address will not be accepted.

The post is offered on a permanent, full time (36.25 hours per week) contract. 

Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Learn more about the university commitment to Equality, Diversity and Inclusion.

We want you to succeed in our recruitment process and have published Candidate Guidance for you to access information and support on application and interview process.

We offer a range of benefits, visit Your Benefits website to learn what we can offer you.

We welcome applications from UK, Europe and from across the globe and we want to make your transition to living in the UK as smooth as possible. Visit the Moving to Nottingham page to find out more.

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have the right to work in UK.

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