eLearning Coordinator, Full time

The University of Roehampton is recruiting to the role of eLearning Coordinator to join our eLearning Services team. This role will allow the right candidate to gain in depth experience of learning technologies such as Moodle, Panopto, and TurnItIn, and our approaches for technology enhanced learning.

This role is ideal for someone who can learn new software tools or processes quickly, understanding them in depth to be able to investigate issues that may arise. The successful candidate will support staff and students through any queries they may have and using a variety of channels. They will need to be able to prioritise effectively and maintain good communication with the rest of the eLearning Services department and key stakeholders both internally at the University and externally at system vendors.

Key responsibilities will include managing the Helpdesk; investigating, resolving, and communicating issues that arise; creating and sharing regular reports; and working with the wider team to conduct testing and feedback of new or upgraded systems.

The successful candidate will have great attention to detail and a proactive approach, alongside skills and experience using different software tools, understanding the end user experience, and delivering excellent customer care.

We are London’s Campus University, based on a beautiful 54 acre parkland campus. This short video will give you a taste of life at our wonderful campus and its excellent facilities.

Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme. Our full range of benefits are available here.

Further information can be found on the job description. If you would like to apply for this excellent opportunity, please click on ‘apply now’ or visit the working at Roehampton pages of our website and search ‘eLearning Coordinator’. If you have any specific questions on the role, please contact Noor Abdulghani, noor.abdulghani@roehampton.ac.uk

The University is committed to promoting diversity and equality of opportunity and aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer.

The closing date for completed applications is: 1 December 2024

It is expected that interviews will be held 11 December 2024

To enable us to respond to the market, we may interview before the closing date, so please don’t hesitate to get your application completed

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