Broadview Hotel Receptionist / Administrative Assistant

Salary on appointment will be £22,465 per annum with an annual increment up to £23,114 per annum.

An exciting opportunity has arisen for a Receptionist / Administrative Assistant to join the Broadview Hotel guest accommodation team.

Key duties of the role include: 

• Provision of a high-quality reception service for guests of Broadview Hotel, including pre-arrival enquiries, reservations, room allocations, checking guests in and out and responding to their queries and requests.
• Responding promptly to enquiries by email, telephone or in person.
• Communicating with group organisers and maintaining group booking records.
• Preparation of guest information, keys and meal vouchers.

You will have strong customer service skills and be part of the team responsible for the management of the University’s guest and visitor accommodation in Broadview Hotel. 

Our reception team are the first point of contact for enquiries and provide a first-class, efficient, customer-focused service to our guests coming to us for short to medium term accommodation.

This full-time post is available immediately on an indefinite basis.  

Further information on our great benefits package, including 34 days annual leave inclusive of Bank Holidays and additional University Customary days can be found on our benefits page. 

Closing date: 21 November 2024

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

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