Senior Student Records Officer

Contact name and email for candidate queries

Ashish Dave (Head of Student Records), ashish.dave@kcl.ac.uk

About King’s:

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire & improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Student Administration Services, undertake the administration of the student lifecycle including Welcome, Enrolment & Registration, Visa Support & Guidance, Student Records & Graduation. We work to ensure all students who study at King's receive a world-class student experience by aligning support for students through their educational journey at King's with the academic cycle of events throughout the year.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent & seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About You:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work & educational experiences could support you to be successful in this role. Relevant work experience might include work in administration, or records management. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training
2. Excellent attention to detail and an eye for accuracy  
3. Excellent IT Skills, including with the Microsoft Office Suite
4. Excellent administrative skills, including the ability to organise, and plan ahead effectively.
5. Good oral & written communication skills, with the ability to provide detailed advice and guidance on specialist defined processes and procedures to internal and external contacts
6. Ability to work collaboratively
7. Flexible and comfortable with adapting to change.

Desirable criteria

1. Experience of working with SITS or equivalent student records database 
2. Experience of working in Higher Education administration 
3. Understanding of the General Data Protection Regulation (GDPR) 

Full details of the role and the skills and experience required can be found in the attached job description which is provided on the next page.

We pride ourselves on being inclusive & welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

 We are committed to working with our staff & unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.

This post is subject to Disclosure and Barring Service and/or Occupational Health clearances.

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