Student Participation Officer

About the role

The successful candidate will work with the Student Participation Manager (SPM) and Academic Registry (AR) colleagues to support positive student participation and engagement. This role encompasses all Undergraduate Taught (UGT), Postgraduate Taught (PGT) and Postgraduate Research (PGR) programmes at the RVC.

This role will advocate for the student voice, promoting engagement through methods like campus events, feedback forums, student panels, and the online learning environment. This role will lead the administration of student surveys and analysis of survey feedback and results. The role will administratively support our UKVI (UK Visas and Immigration) and US Federal Loan attendance requirements, including attendance monitoring and compliance with the UKVI attendance policies. The Student Participation team ensures effective communication to all UGT, PGT, and PGR students throughout their journey, including induction and pre-enrolment information.

• Work with the SPM to support the student representation processes and training according to RVC procedures
• Work with the SPM to support student surveys provision, internal and external, maintaining accurate records of student feedback data
• Work with the SPM to support the student attendance monitoring procedures, maintaining accurate records of student monitoring data
• Work with the SPM to ensure compliance with UKVI and US Federal Loan attendance requirements for specific students
• Work with the SPM to support induction and pre-enrolment information at appropriate times of the year.
• Work with the SPM to support the delivery of the Post Graduate Research (PGR) induction programme and events.

A proactive, adaptable approach is essential to manage competing demands effectively. We offer a generous reward package and benefits including:

• Competitive and attractive pension package
• Generous 30 days annual leave (plus bank holidays and concessionary days) pro-rata
• On site café and restaurant
• Free membership to the Fitness and Wellbeing Centre located on site
• Cycle to work scheme
• A range of family friendly policies, including adoption, maternity and paternity pay and leave

About the candidate

The candidate will be a key member of the Academic Registry team, bringing motivation, adaptability, and teamwork skills. They must be skilled at engaging with all staff, students, and external stakeholders.

Experience in building strong relationships, flexibility, and a positive, solution-oriented mindset are essential for delivering innovative solutions and effectively interacting with large groups.

The post will be for a 14-month fixed term, 0.8 FTE (28 hours per week). The 0.8 FTE can be available on 4 or 5 days per week.

The position is based at Hawkshead and/or Camden Campus, with potential for home working after the probation period. Travel between campuses may be required based on business needs.

Potential applicants wishing to discuss this position may contact Eleanor Hallam, Student Participation Manager (ehallam@rvc.ac.uk).

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The RVC values Equality, Diversity and Inclusion and therefore welcome applicants from all backgrounds and communities. Balancing both the needs of the business with those of our staff, we will consider applications to work on a flexible basis

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