HR Service Team Leader

Salary on appointment will be £30,505 per annum, dependent on skills and experience, with an annual increment up to £36,924 per annum. 

Do you enjoy being in a customer facing role and have a passion for streamlining and automating processes? If so we have the ideal opportunity for you!

The People and Culture Division is going through an exciting period of change which due to internal progression, has created an opportunity for an HR Service Team Leader to lead a customer focused and proactive team of HR Service Advisers and Administrative Assistants in delivering an outstanding end-to-end HR service to the University. 

Working with the Head of HR Operations you will automate key transactional processes, develop workflows and self-service opportunities to simplify and streamline processes and resolve support and transactional people issues promptly and effectively. You will also maintain close working relationships with the HR Business Partnering Team to support them in their activities.

Key duties of the role include reviewing, automating and developing key employee lifecycle processes and continuing to build a service of excellence. 

To undertake the role you will have experience of managing, developing and training administrative staff with experience of HR in a range of generalist areas and of employee relations work. 

This full-time post is available on an indefinite basis. You will be required to work on campus 3 days a week, one of which will be a set team day. 

Benefits include:

• 39 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, public transport discounts and childcare and Cycle to Work salary sacrifice schemes where eligible.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 24 November 2024 

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

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