Assistant Hospitality Manager

About the role

This role is eligible for the Campus Services New Starter bonus (£1,000)* and Campus Services refer a friend bonus. please note this bonus is pro rata for part time roles..

The University Hospitality department isn't just about student catering. We have several outlets on campus all serving high quality food and drink options. As well as catering to students, we host large conferences and banquets. Our customers are as diverse as our food. 

We currently have a vacancy for an Assistant Hospitality Manager. 

In this role you will:

• Manage the front of house operations in your area of responsibility and ensure that excellent customer service is delivered at all times.
• Ensure that procedures regarding financial control, Health and Safety, Licencing Law, HACCP and staffing are carried out within University guidelines.
• Maintain customer care and service standards and have an awareness of product knowledge and merchandising.
• Work with the Hospitality management team and undertake training to deliver projects that will develop food & beverage offering, management and customer service.

The successful candidate will have experience of striving for excellent standards of customer service and of providing team members with operational training. You will have significant front of house hospitality management experience and demonstrate the ability to effectively lead and motivate team members. You will have knowledge of relevant health and safety regulations and licencing laws and experience in financial, budgetary and variance reporting.  You should also have excellent organisational skills, with the ability to manage multiple priorities in a high-volume environment. 

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a bonus. This is payable the month after successfully passing your six month probation. 

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’  when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.

*Both bonuses are subject to terms and conditions. If you have any questions regarding the T&Cs, contact campusserviceshr@bath.ac.uk

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