Operation Officer

About the role

The post holder is a member of the Centre’s professional services team, providing high quality general administrative support to the Centre for Education and to allocated Faculty’s education leads.

• To provide smooth and efficient day-to-day operational support to staff and students in the Centre and Faculty teaching department working closely with the Centre’s Manager to provide local support for staff delivering the Faculty’s education programmes and, when required, students
• To maintain shared resources, including stationery and other supplies
• To use and support the university’s electronic record systems, ensuring data are accurate and consistent across all data sources, responding to information requests from staff and central functions, being mindful of data protection
• To prepare communications, draft presentations, briefing documents and background materials as required
• To take responsibility for planning and organising events/ functions and projects, including planning and organising visits by external/international delegates
• To undertake research and data analysis when required to inform decisions and work priorities
• To prepare and support meetings, boards, and committees, including the coordination and distribution of papers, organising events and taking notes or minutes, as required
• To foster a stimulating, innovative and inclusive cultural environment across the Centre enabling staff to thrive and develop, ensuring that processes and policies are visible, accessible and transparent.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria 

• A commitment to equality, diversity and inclusion, actively addressing areas of potential bias
• Excellent task management skills both for self and others, meeting tight deadline
• Interpersonal Relationships - Evidence of competency in this area would be demonstrated in an individual’s daily work where they work well as a team player and quickly gain the trust and support of peers and key partners, enjoying and promoting collaboration and can quickly find common ground and build positive relationships
• Priority Setting – Evidence of competency in this area would be seen in an individual’s daily work where they understand what’s important and what can wait, can sense what might help to achieve a good outcome and help overcome barriers and problems
• Organising – Evidence of competency in this area would be demonstrated in an individual’s daily work where they will be able to work on several tasks simultaneously, know how to use systems and processes to best effect and understands how to arrange information in an efficient, effective way
• Problem Solving - Evidence of competency in this area would be demonstrated in an individual’s daily work where they will be able use a logical approach to solving a problem, explore all options, not just settling for the first or easiest

Desirable criteria

• Educated to degree level or relevant experience
• Proven Professional Services skills gained within the Higher Education sector and a detailed knowledge the regulatory, policy and procedural context along with the challenges and opportunities faced by the sector
• Committee servicing 

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