Communications Manager

About us

Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are.

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes.

Our learners study with us from across the world, choosing when and where they study, working around their schedules.

We are a dynamic team with ambitious growth targets in a priority area of development for King’s. We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing.

Employee support at King’s includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All of our staff benefit from a generous pension contribution as well.

As part of hybrid working at King’s, all team members can work remotely for part of the week if they wish.

Join us as we open futures and unlock potential.

About the role

This brand-new Communications Manager role will manage and support a wide range of internal and external communications within King’s Digital. This will include establishing communications plans and developing internal and external channels and content strategy to support engagement with key audiences and stakeholders.

Working closely with colleagues in Communications & External Affairs, and Brand & Marketing, as well the University’s Communications Network, the Communications Manager will advise on how best to communicate to different audiences to raise awareness, drive understanding and engagement within the remit and collaborative work of King’s Digital.

The successful candidate will have excellent writing skills and be able to create impact through their engaging and innovative communications. They will have a thorough working knowledge and experience of a broad range of communications planning and activities.

This is a hybrid role and post holders will spend part of their working week on campus and part of the week working remotely.

This is a full-time post - 100% full time equivalent - and you will be offered an indefinite contract.

Please note that due to the high level of interest in this position, the job advert may close earlier than the specified deadline if we receive a large number of applications. We encourage early submission to avoid disappointment.

About you 

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

• Experience of planning and implementing communication strategies and plans working with a wide range of stakeholders 
• Experience and skill in creating & managing web content within a content management system and use of HTML
• Excellent verbal and written communication skills including editing & proof-reading to a high level
• Experience of absorbing and evaluating complex information from various sources to create clear & engaging content
• Ability to relate easily to a wide range of people and different communication styles in a large and complex organisation
• Ability to produce effective content for a varied audience, across different channels in a timely fashion and evaluating their success
• Experience of adjusting messaging, tones & styles for different internal and external audiences
• Experience of influencing and negotiating with stakeholders, often beyond your immediate team, applying judgement & identifying solutions to complex situations
• Self-motivated, results oriented and with a ‘can do’ attitude 
• Willingness and ability to adapt quickly & responsively to changing or developing areas of work as required

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