Welcome and Triage Officer x3
University of Sussex - Student Experience
| Location: | Sussex, Falmer |
|---|---|
| Salary: | £25,433 to £28,879 per annum, Grade 4 |
| Hours: | Full Time |
| Contract Type: | Permanent |
| Placed On: | 8th October 2024 |
|---|---|
| Closes: | 29th October 2024 |
| Job Ref: | 31733 |
About the role
We are seeking to appoint three enthusiastic, dedicated and highly motivated individuals to join the Student Experiential Services team. The post will operate within the University’s new Student Centre, to provide welcome, triage and first response information, advice and guidance to students, applicants and university colleagues on student support matters. Applicants should have a passion for excellent customer service, and experience of working in a fast-paced, results-driven environment.
About our Division
Our Student Experience is all about our Students. We work diligently to ensure that all our students are supported and have positive meaningful experiences in our University. We are led by our Student Experience Director and her Leadership team. Our services focus on Academic Quality, Student Data & Records, Careers & Entrepreneurship, Advice & Guidance, Complaints & Conduct, and Student Wellbeing.
We work collaboratively with our Schools and Divisions to ensure our students have environment that will further enhances their potential and equip them to pursue their goals and aspirations.
Please find further information regarding the division at Student Experience: University of Sussex
Why work here
Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that.
Find out more about our reward and benefits package.
Find out about our equality, diversity and inclusion
Further Key Information
Please contact Naomi Bennett (n.a.s.bennett@sussex.ac.uk for informal enquiries.
For full details and how to apply see our vacancies page.
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
The University requires that work undertaken for the University is performed in the UK.
Visa Sponsorship Queries: This role is not eligible for sponsorship under the Skilled Worker route.
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