Retail Sales Assistant (2 Posts)

Location: Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH

About the role

We are looking for two Sales Assistants to join our Retail & Ticketing Team, at the Ashmolean Museum in the heart of Oxford.

You will work in the beautiful Museum shops, and at the Welcome Desk, as part of a small friendly team. You will help to maximise sales across our multiple shop sites - through the up selling of product, offering of Souvenir Guides, Membership and Gift Aid. You will follow operating procedures covering shop security and cash handling regulations and be willing to attend and take an active part in retail legislation and product training sessions. You will be a Retail Sales Assistant champion for one of the specialist areas of visual displays, stock, sales, service, jewellery, postcards or books. You will take incoming phone calls relating to basic shop queries and redirecting them to the appropriate area e.g. Online or Merchandising.

This is a permanent, part-time variable hours post, and you will be happy to work flexibly, including working weekends and occasional evenings.

The role requires lifting and relocating deliveries to the respective shop or stock room locations.

About you

You will be passionate about meeting sales targets and supporting others in achieving theirs.

You will have good IT skills, previous experience working in a fast-paced, customer facing environment and enjoy being in a vibrant, busy environment.

An interest in the Cultural Sector is a bonus, but not essential.

What we offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at hr.admin.ox.ac.uk/staff-benefits

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. The supporting evidence form lists each of the essential and desirable selection criteria, as listed in the job description; please explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Anna Vrij-Tottey, Retail Shop & Ticketing Manager, who can be contacted with enquiries relating to the role (anna.vrij-tottey@ashmus.ox.ac.uk).  General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12:00 midday (BST/GMT) on Monday 23^rd September 2024 can be considered. Interviews are expected to take place during week commencing Monday 14^th October 2024.

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