Donor Relations Officer

About us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we’re determined to solve them.

There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026.

We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.

Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About the role

Please note this position is a secondment opportunity/fixed-term contract for 12 months to cover maternity leave.

As a Donor Relations Officer you will be part of a specialist team that nurtures meaningful relationships with a broad range of impactful donors. You will work closely with teams across Advancement to ensure our donors across the major giving portfolio receive timely and meaningful stewardship for their giving.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible (minimum 0.8 FTE – equivalent of 4 days per week, stated salary to be pro-rata). This role is eligible for hybrid working with a minimum of 20% on site.

To find out more about the role, please contact Jessica Burrell, Head of Donor Relations: .

Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification. For more information about UCL Advancement, please visit: www.ucl.ac.uk/giving.

About you

You will have experience in a customer care environment and a proven ability in cultivating relationships across a diverse range of stakeholders including high net worth/ influential individuals. Strong written and in-person communication skills, understanding how to write engagingly and persuasively, and experience of writing high quality, written impact reports/materials is essential. We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.

Visit www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more. As well as the exciting opportunities this role presents we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

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