Museum Shop Assistant

The Oxford University Museum of Natural History is looking for a new retail assistant to give friendly, professional customer service in our busy Museum shop. The post-holder will work under the guidance of the Retail Manager to support sales and to contribute to back office procedures. The Museum shop is a vital component of the commercial offer and visitor experience at the Museum. The shop has been trading successfully over a number of years and we are increasingly introducing bespoke items to increase sales and diversify the retail offer. The role requires excellent customer service skills, an enthusiasm for heritage environments and museums in particular, and a creative sales background.

 

This is a permanent, part-time post. We are offering a role working 3 fixed days per week (Wednesday, Thursday, Saturday), with additional shifts available to provide holiday and occasional sickness cover for other shop staff.

 

You will have excellent customer service skills in retail and maintaining profitable trading. You will be a confident flexible team player, capable of working independently and managing fluctuation in customer numbers.

 

Interest in natural history or/and ability to speak another language would be ideal.

 

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at  https://hr.admin.ox.ac.uk/staff-benefits 

 

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

 

You will be required to upload your CV and a supporting statement (or supporting evidence form using the template provided) as part of your online application. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered. 

 

Only applications received online by 12.00 midday (BST) on Monday 2 September 2024 can be considered.

Interviews are expected to take place on Tuesday 10 September 2024.

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