Data Support Officer

Full-time, 18 month fixed-term contract plus excellent benefits

The Data Support Officer provides key support to Registry Services in the management of students’ academic records, particularly those held in the University’s student records system (SRS). This will involve writing queries and reports to extract, format and analyse data from the University’s SRS and other administrative systems.

The Data Support Officer plays a key role as a point of contact for queries and support for both staff and faculty and is also responsible for the timetabling of the teaching and examination timetables.

Other duties will include the co-ordination and production of accurate, valid and timely UK statutory returns such as HESA and UNISTATS, enhancing key systems processes relating to students’ study and assessment cycles and ensuring a high level of data quality across the system to support management reporting and statutory returns.

The ability to take a planned and structured approach to work and a high level of accuracy and attention to detail are essential. Strong proficiency with SQL. Experience and skills in use of query languages and reporting tools to develop and produce a wide range of reports, returns and data analysis, business intelligence tools and Excel to intermediate level.

The Data Support Officer role is located at the University’s Chiswick Campus. Richmond operates on a hybrid working model, and it is expected that the postholders will work on campus for three days per week, during term-time.

About Richmond American University London

Richmond American University London is a unique, globally oriented institution, renowned for its diverse and cosmopolitan culture. As a leading private, not-for-profit university, we are dually accredited in the US by the Middle States Commission on Higher Education and in the UK by the Office for Students. Our students earn both UK and US degrees, combining the best of British and American higher education. Since 1972, we have been committed to providing an education that encourages critical thinking, challenges assumptions, and develops collaborative skills through our multi-disciplinary Liberal Arts degree programmes.

For further information about this vacancy and the University, please visit: www.richmond.ac.uk . A basic level D&B check will be required for this position.

Closing date: 9th September 2024

Please submit an application via the 'Apply' button above with a current CV and covering letter, together with details of three recent work-related referees.

Please note that while submitted applications will be acknowledged, we are unable to provide individual feedback to applicants.

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