Location: | Bristol |
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Salary: | £48,350 to £54,395 per annum |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 20th August 2024 |
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Closes: | 3rd September 2024 |
Job Ref: | SUPP111517 |
The role
The University of Bristol’s IT Services division is seeking an enthusiastic, skilled, and passionate professional to join our Research, Arts, Law and Social Sciences Academic Applications Team.
This is a senior level technical role that is part of the team that co-designs, implements, maintains, and continually develops and improves the specialist services supporting and promoting research at the University and for services within the Arts, Law and Social Sciences faculty portfolio of digital services.
The team has currently has 4 members with a broad range of specialist technical skills and experience and is part of Digital Applications within IT Operations, IT Services.
What will you be doing?
The role holder will act as the Technical Service Manager (TSM) for a range of Services, working with internal and external stakeholders to maintain/support/migrate services through their complete service lifecycle, and as the team’s Senior Engineer you will provide technical support to your colleagues.
You will maintain a culture of continuous improvement to enhance service delivery within the team and wider IT Services.
You will be responsible to create and regularly maintain technical documentation for new services and provide instruction to IT Services’ Service Desk and End User support teams to enable them to support the services.
Showing initiative and agility in maintaining services, you will be confident working independently as well as part of a team. You will be a champion of the IT Services Charter and Change Management and support the delivery of the Digital Strategy.
You should apply if:
You:
Additionally, the following skills are desirable:
Additional information
For informal queries, please contact:
David Rawlins, 0117 455 0925, david.rawlins@bristol.ac.uk
This advert will close at 23:59 UK time on 03/09/2024.
Our strategy and mission
We recently launched our strategy to 2030 tying together our mission, vision and values.
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