Business Support Projects Officer

FTE: 1.0FTE (working 37 hours per week)

Salary: UH6 £31,396 pa to £33,966 pa with potential to progress to £37,099 pa by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: Bishops Square, Hatfield 

We are looking for a motivated and pro-active person to form part of the Projects and Business Support team, supporting Academic Registry with projects, reviewing and implementing processes and ad-hoc events.

The Business Support Projects Officer will work on the review, development and innovation of Academic Registry business processes; documenting changes and providing support for staff and will play a key role in the delivery of change management at the University, both internal and external to Academic Registry. They will also work closely with the Academic Registry Management Team. 

Main duties and responsibilities

You will work with Academic Registry colleagues, to provide support for projects including arranging meetings, booking rooms, liaising with colleagues, taking notes and following up on actions where appropriate and you will also work with Academic Registry colleagues, to identify processes that have the potential to adversely affect the student experience or regulatory compliance, recommending corrective and preventative actions in collaboration with process owners. 

You will clerk the Academic Registry Project Group, and attend other groups as required, providing project updates as necessary. You will also be expected to represent the requirements of Academic Registry at meetings, project groups, internal and external events as well as provide training and documentation to staff following changes in business processes and systems. 

Skills and experience required

You will have proven experience of changing or implementing new processes, proven experience of working in a Higher/Further Education, Local Authority or similar administration role and experience of supporting Committees/Working Groups and taking minutes. As well as supervisory experience and proven experience of working in a cross-functional team, you will have excellent interpersonal, written and oral communication skills with the ability to plan and organise work efficiently as well as communicate progress to others.

A high level of computer literacy and understanding and significant experience of, and competence in, the main applications of the Microsoft Office suite (Microsoft Word, Excel, Outlook, Visio) as well as being able to work well under pressure and to meet tight deadlines whilst managing parallel demands effectively are essential for this role. You will also have the ability to deal with sensitive material with strict confidentiality and be accurate and meticulous with a high level of attention to detail.

Qualifications required

You will be educated with a minimum of a Degree or equivalent, or substantial proven administrative experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Informal enquiries to Natalie Bruton: n.bruton@herts.ac.uk

Find out what it's like to work in Academic Registry HERE.

Previous Applicants need not apply.  

Closing Date: 01 September 2024

Interview Date: 26 September 2024

Apply online via the above ‘Apply’ button.

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