Apprenticeship Learner Mentor

The Directorate of Access, Skills and Apprenticeships (DASA) are looking for multiple posts of Apprenticeship Learner Mentors to join their team. This is an exciting time to join a fast moving, employer facing education department of the University.  The apprenticeship team is going through a change in structure and these posts will be joining as part of the Learner Mentor team, working with faculty and employers to ensure the correct support is in place for the apprentices.

The Apprenticeship team comprises of several Learner Mentors and is responsible for ensuring that every apprentice has the personalised and induvial support and encouragement for them to reach their potential.  Each Learner Mentor is allocated a caseload, where they support cohorts of apprentices, usually from no more than 3 apprenticeship programmes.  The Learner Mentor will support the apprentices from induction through to the End Point Assessments (EPA).

The role requires a commitment to excellent customer service, excellent communication skills, the ability to manage your own calendar, meet compliance and audit requirements, proactivity, and a desire to develop and follow efficient and effective processes.

Excellent levels of IT competency are required especially in the use of SharePoint.

Working within the Directorate of Access Skills and Apprenticeships (DASA), the Apprenticeship team work closely with other teams within the Directorate in addition to internal and external stakeholders to support the student lifecycle. The other teams in DASA are Outreach, Access and Participation, Academic Skills (ASk) and Careers and Employability. As such, excellent team-working skills are essential.

The Apprenticeship Team prides itself on offering an inclusive provision and encourages applications from candidates who represent the diversity of our students and wider society. We particularly welcome applications from groups currently under-represented in the Apprenticeship Team, particularly men and candidates from black and minority ethnic communities. All appointments will be made on merit.

The Apprenticeship Team work across all University of Chester campuses, creating opportunities for our advisers to gain experience of working with a wide range of academics, cohorts and individual students. As you will be expected to be able to work from home and flexibly across all University campuses and sites, a current UK driving licence current UK driving licence OR willingness to travel is willingness to travel is essential

We encourage applications from a diverse range of applicants.

Candidates may download further details from our website at www.chester.ac.uk/jobs/ and apply for the post via our Online Recruitment Website quoting reference number RA1281. To apply, please clearly outline how you meet the essential criteria on the ‘employment and educations details’ form which can be downloaded below. The person specification can be found on the attached job description.

Closing date: 8th August 2024

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