Student Recruitment Regional Outreach Officer

Under the direction of the University's Student Recruitment Regional Outreach Team Leader, you will contribute to the delivery of a customer focused, cost effective and efficient outreach service aligned to the south and southeast regional objectives. In addition, you will support operational project delivery of the University's strategic Access and Participation Plan.

You will lead, develop and maintain a defined area of expertise in the designated region for outreach, student recruitment events and access to higher education outreach interventions. You will oversee the operational delivery of a programme of activities within regional schools, colleges and other organisations, both on and off campus and virtually to attract UK students to Plymouth.

You will respond to enquiries assisting potential students and those who influence them in making a well-informed choice of University and programme. You will liaise with colleagues across the Faculty and wider University and build relationships with external stakeholders primarily Teachers, Career Advisers, Parents and Supporters.

You must have essential experience which includes: 

Experience:

• Working in a customer service environment
• Office administration
• Planning and organising
• Event Management

Skills:

• Effective verbal and written communication skills including presentational skills
• Placing a continuous emphasis on internal and external customer satisfaction
• Data reporting and analysis

This role will require an Enhanced Disclosure and Barring Service Check plus a Children’s Barred List and Adults Barred List check.

There is an essential requirement within this role that you will be required to travel to and work at different University sites and/or other business locations that may not be easily accessible by public transport. Please refer to the job description for further information.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Sophia Loveless, Student Recruitment Regional Team Leader, sophia.loveless@plymouth.ac.uk

Interviews are likely to take place week commencing Monday 5^th August 2024.

This is a full-time, permanent position, working 37 hours a week.

Remote working is available up to 1 day a week.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits/support mechanisms, including ongoing development opportunities, flexible working, staff networks and enhanced maternity, paternity and adoption leave.

A summary of our comprehensive benefits can be viewed here.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.

We particularly welcome applicants from under-represented communities at the University of Plymouth, such as carers/parents, people with disabilities, ethnically diverse, LGBT+, and people from all socio-economic backgrounds.

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