Student Conduct, Complaint and Appeals Investigator

About the Job

Interview Date: 28th and 29th August 2024

Part time: 22.5 hours

We have an exciting opportunity for a highly motivated individual, with extensive professional experience and expertise in the conduct of complex investigations, to make a significant contribution to the University's response in the area of student conduct.

The post holder will lead and conduct investigations into allegations of student behaviour across a number of University Policies including Student Complaints, allegations of student misconduct, Fitness to Practise, Fitness to Study, Student Disciplinary, Academic Appeals and Academic Misconduct.  As part of the Student Conduct, Complaints and Appeals Team (SCCA) you will support the delivery of a responsive service to students by ensuring that investigations are conducted fairly, consistently, and with sensitivity. Additionally, identifying and appropriately addressing risks in a timely fashion is an essential part of the post

The postholder will use specialist knowledge and skills to support awareness and training in relation to key issues, working within the Student Conduct and Complaints Team (SCCA) to monitor and analyse casework trends and themes, and feed into continuous improvement. The post will also support the SCCA Manager with statutory reporting and case work.

About You

You will have excellent verbal and written communication skills, and proven experience in the drafting of detailed, professional investigation and case work reports that are capable of withstanding scrutiny and potential challenge.

You will work collaboratively with managers and case workers and, liaise with a wide range of contacts including colleagues at all levels, students, their representatives and external bodies (such as the police) where appropriate.

You will have excellent presentation skills, ensuring cases are clearly detailed to Student Discipline Panels and hearings.

As this post involves highly sensitive and confidential information, you will have an excellent understanding of the handling of such information appropriately and in line with good practice and legal requirements.

You will have an awareness of and active engagement with the need for diversity and inclusion, and exercise a high degree of initiative, and professional judgement at all times.

Qualifications

Essential;

• Educated to Degree level or equivalent education experience.
• Qualifications/training/relevant experience in conducting investigations, mediation, equality, diversity and inclusion issues.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview.

Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time. 

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/ 

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