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Senior Reception Coordinator

University of Sussex - School of Media, Arts & Humanities

Location: Sussex, Falmer
Salary: £28,759 to £32,982 per annum, pro rata if part time
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 8th July 2024
Closes: 29th July 2024
Job Ref: 31022

Hours:

Full time or part time hours considered up to a maximum of 36.5 hours per week.

Requests for flexible working options will be considered (subject to business need).

Contract: Indefinite

Applications must be received by midnight of the closing date.

Expected Interview date: To be confirmed

Expected start date: As soon as possible

The School of Media, Arts & Humanities is seeking to appoint a Senior Reception Coordinator to oversee the activities of a busy Reception office and Resource Centre borrowing service, providing excellent customer service and support to users and visitors of this frontline service.

The post will be responsible for:

  • leading, supervising and motivating the Reception team
  • overseeing and developing the highest possible levels of customer service to a diverse and international clientele
  • overseeing, prioritising and delegating a varied workflow of administrative tasks
  • overseeing day to day school finance and HR administration, ensuring compliance

The successful candidate will:

  • have experience of working in a busy, pressurised, customer-facing environment with a strong commitment to consistently delivering the highest possible standards
  • be an enthusiastic and well-organised administrator, who is a good team member, with excellent communications skills and the ability to identify and improve processes
  • have an aptitude for detailed work, using initiative to identify problems and seek solutions

For informal enquiries, please contact Danielle Salvage, Assistant Operations Manager and Carmen Long Senior Operations Manager at: MAH-Operationsmgr@sussex.ac.uk

For full details and how to apply please click the 'Apply' button, above.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

Please note - The University requires that all work undertaken for the University is performed from the UK

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