Library Customer Services Supervisor (Weekends/Evenings) - 14099

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits.

For more information please visit: https://www.brunel.ac.uk/about/our-history/home

Brunel Library Services has a weekends/evenings team to offer enhanced student support 7 days a week as part of its Strategic Plan. We now have a full-time vacancy available.

As a supervisor, you will oversee (and contribute to) the successful operation of virtual and physical helpdesks and ensure effective, responsive and quality delivery of the Library’s front-line support, fetch and circulation services. The role includes line management of an Advisor role and supervision of security and casual student staff. You will also take the lead in ensuring that the Library study environment is well-maintained and managed out of hours.

The role will require you to work the following work pattern, Sunday 12pm-7pm, Monday -Wednesday 11am–7pm and Thursday 8.30am-5.30pm.

As part of the Student and Academic Services Directorate, Library Services are central to the University’s learning, teaching and research activities and you will be instrumental in promoting and integrating our offering to help deliver the University’s vision.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.

Interviews will take place on 5th and 6th August 2024, in person

For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk

If you have any technical issues please contact us at: hrsystems@brunel.ac.uk

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

Brunel University London is fully committed to creating and sustaining a fully inclusive workforce culture. We welcome applicants from all backgrounds and communities, we particularly welcome applicants who are currently under- represented in our workforce.

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