Admissions Operations Manager

The Admissions Operations Manager will lead a team responsible for making decisions and processing a very large numbers of applications, including home and overseas, undergraduate, postgraduate taught, and postgraduate research, for admission to the University of Greenwich. 

You will be responsible for the effective day to day running of the Admissions section, developing and maintaining processes and procedures for large scale decision making and processing to ensure fairness and transparency. You will liaise with academic departments and professional services to ensure delivery of the admissions service, as well as keeping abreast of external developments in the higher education admissions sector. You will take lead responsibility for specific areas of admissions policy or projects, including responsibility for the fee assessments process, and for fee status appeals.  

The Admissions Operations Manager will work closely with the other Admissions Operations Manager and have responsibility for the line management of 3-4 direct reports and provide guidance to an admissions team of 25 staff. You will have the ability to manage and motivate a large team, monitoring and improving performance with a strong data management skills, and strong interpersonal skills and excellent communication skills. You will have demonstrable experience of the UCAS system and the principles and processes which underpin a fair and transparent admissions service. You will also be driven to explore new ideas and be creative when reviewing business processes, always looking for ways to improve. 

We look forward to receiving applications from candidates who can demonstrate a passion for and a clear commitment to equality, diversity, and inclusion, as well as the vision, values, and aspirations of the University of Greenwich. 

For an informal discussion about the post please contact Lucy Burrowes, Head of Admissions, l.g.burrowes@greenwich.ac.uk 

Should you have any recruitment related queries please contact the People Directorate Operations Team on peopleoperationsmer@gre.ac.uk 

We operate a hybrid working policy, as set out in the University’s Working Principles and Guidelines.

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university’s working principles: Working Principles and Guidelines | Documents | University of Greenwich.

To apply online for this vacancy and to view further information about the role, please click on the Apply button above.tatements will not be seen by the recruitment panel at the application stage). 

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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