Senior BTS Systems Support (Technical)

This full-time post is available immediately on a permanent basis and offers the opportunity for hybrid working – some time on campus and some from home.

As the BTS Senior Systems Support you will be a key member of the Business Technology Services (BTS) leadership team, reporting to the Assistant Director of BTS.

BTS sits at the heart of IT Services and bridges the gap between IT and the business on matters relating to the provision and automation of critical business services. This currently includes Finance, HR, Planning and CRM systems.

The BTS roadmap is fully aligned with the University’s Strategy 2030 and as such the service catalogue is likely to expand with time.

This role will lead a small team of systems analysts and will provide support for the safe running of the university’s business critical services, ensuring they are supported and developed according to agreed roadmaps. Maintaining and developing the integrations between these systems is a central part of the role.

You

You’ll be successful in this role if you have:

• Experience of managing teams, setting performance standards and targets, creating communities, and motivating others.
• Previous experience of working with business-critical systems such as Finance, HR, Planning and CRM systems
• Demonstrable experience of having supported, developed and optimised business systems, with experience of change management, the software development lifecycle and project management methodologies.
• A strong finance background, ideally with a recognised finance qualification or relevant experience
• Strong technical skills with specific experience of working with systems integrations

Please ensure you read the Job Description and Person Specification for full details of this role. 

We will be reviewing applications as they come in, so please don’t hesitate in applying, as we reserve the right to close this vacancy early if we receive sufficient applications.

Are you convinced, but don't find you 100 percent fit the profile? Feel free to send us your application anyway! We look forward to growing with you!

The University of Exeter

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).  

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City 

Our Equality, Diversity and Inclusion Commitment 

We are committed to ensuring reasonable adjustments are available for interviews and workplaces. 

Further information

For further information, please contact Adrian Sutton (a.b.sutton@exeter.ac.uk)

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