Student Fees Manager

Dublin City University (DCU) is a leading innovative European University, proud to be one of the world’s leading Young Universities. DCU is known as Ireland’s University of Impact, with a mission to ‘transform lives and societies’ and focuses on addressing global challenges in collaboration with key national and international partners and stakeholders.

Further information concerning the Registry is available here.

Overview of the Department

The Registry plays a central role in supporting students throughout their entire journey at DCU. We deliver a wide range of specialised student lifecycle services and lead the implementation of academic policies and regulations. Our core responsibilities include admissions, enrolment, student fees, examinations, and the issuing of official university documents such as transcripts and parchments.

Role Profile

We are seeking an experienced and driven Student Fees Manager to lead the operational delivery and development of DCU’s student fees function. This is a key managerial role responsible for leading a team of 8–10 colleagues and ensuring the delivery of efficient, accurate, and student-focused financial services. You will work closely with internal stakeholders across the Registry, Finance Office, and wider University community, ensuring compliance, system effectiveness, and a high-quality student experience.       

Duties and Responsibilities

The key duties and responsibilities of the position include, but are not restricted to, the following:

• Lead, coach, and develop the Student Fees Team, fostering a collaborative and high-performance culture.
• Plan and oversee the annual student fees cycle, including fee generation, collection, refunds, and reconciliations.
• Ensure adherence to financial controls, policies, and audit requirements, including monthly and year-end processes.
• Oversee credit control processes and liaise with third-party collection agencies where appropriate.
• Partner with Registry and Finance teams to support key projects such as student registration, new programme setup, and system enhancements.
• Maintain up-to-date, accurate fee schedules and ensure student-facing communications are timely and clear.
• Use data and systems to track KPIs, generate reports, and drive continuous improvement in service delivery.
• Contribute to strategic projects, digital transformation initiatives, and quality assurance processes within the Registry.
• Work closely with colleagues across academic and professional units to ensure a consistent, student-centred approach to fee-related services.

Qualifications and Experience

Essential

• Candidates must have a primary degree or equivalent (NFQ Level 7) plus 5 years’ relevant experience in a finance-related role.
• Experience of managing and developing a team.
• Strong systems orientation with advanced Excel skills and experience working with finance/CRM/student information systems.
• Excellent organisational, analytical, and communication skills.

Desirable

• A recognised accounting qualification (e.g., ACA, ACCA, CIMA).
• Experience in the higher education or public sector environment.

Salary Scale:

Professional 6 - €63,073 - €89,850

Appointment will be commensurate with qualifications and experience and in line with current Government pay policy.

Closing date: Sunday, 11^th May 2025

Informal Enquiries in relation to this role should be directed to:

Ms Gillian Barry, Deputy Director, Registry, Dublin City University.

Email: Gillian.Barry@dcu.ie  

Application Procedure:

Please submit your application through the online system at www.dcu.ie/people/jobs, in order to be considered, you must upload:

1)  Curriculum Vitae

2)  Cover Letter

3)  Completed application form (blank forms can be downloaded from the bottom of the Vacancy).

Please note, if all items are not uploaded, the application will be deemed incomplete, and will not be processed.

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